Knowledge Centre
Maintenance & Repairs
How to keep your stairlift safe and reliable, from daily checks to annual servicing.
Stairlift Servicing Explained
An annual service keeps your stairlift safe, your warranty valid and small problems from becoming expensive ones. A typical service takes 45–60 minutes and includes a full safety check, battery test, rail clean, lubrication, brake test and a brief demonstration. Budget around £90–£150 per visit.
Read guideCommon Stairlift Problems and Fixes
Most stairlift faults come down to one of four things: low battery, a blocked safety sensor, the seat not being properly swivelled, or a key/isolator switched off. Before calling out an engineer, check the lift is parked on a charge point, the footrest is unfolded, the seat faces forwards and nothing is touching the safety edges.
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