Plymstock
Curved Stairlift
Bespoke rail fitted around a 180° landing — installed in one day, customer back upstairs by tea time.
Why Choose Stairlifts Plymouth
Why Families Across Plymouth Choose Stairlifts Plymouth
We're the independent local local team Plymouth, Devon and East Cornwall turn to for honest stairlift advice, tidy installations and reliable aftercare — backed by 40+ years of hands-on experience.
Quick summary
Stairlifts Plymouth is an independent, independent local stairlift company based in Plymouth, serving Devon and East Cornwall. We supply, install, rent, service, repair and remove all major stairlift brands — with free home surveys, fixed written quotes and local engineers on call for aftercare.
Who we are
A local, independent team — not a national franchise or call centre.
What makes us different
Same engineer from survey to aftercare. No pressure sales. Same-day call-outs.
Why customers choose us
Honest advice, transparent pricing and long-term local support.
Our promise to you
Six commitments that shape every survey, quote, installation and call-out.
Honest Advice
We recommend the right stairlift for your stairs, mobility and budget — never the most expensive.
No Pressure Sales
Take all the time you need. No deposits asked at the survey. No hard sell, ever.
Professional Installation
Most lifts fitted in a single morning by our own engineers — clean, tidy and fully demonstrated.
Reliable Aftercare
Local engineers on call for servicing, repairs and emergency call-outs across Plymouth, Devon and East Cornwall.
Friendly Engineers
DBS-checked, uniformed, polite. They explain everything in plain English and clean up before they leave.
Transparent Pricing
Fixed written quotes. VAT-relief applied where eligible. No hidden survey fees, no surprise extras.
Our values
The principles that guide how we look after every customer.
Integrity
We do what we say we'll do — and if we can't, we tell you why before you commit.
Respect
Your home, your time, your decision. We treat every customer the way we'd want our own parents treated.
Professionalism
Tidy installations, punctual engineers, clear paperwork and proper safety testing on every job.
Safety
Every lift commissioned to manufacturer standards and demonstrated until you're fully confident using it.
Reliability
When you call, a local person answers. When you need a repair, a local engineer arrives.
Customer First
Recommendations are based on what suits you — not on what earns us the biggest commission.
Long-Term Relationships
Most of our work comes from repeat customers and personal recommendations. We're here for the next 10 years, not just the first month.
What makes us different
Why customers choose us over national chains and faceless call centres.
Genuine local knowledge
Based in Plymouth, working across Devon and East Cornwall. We know the streets, the stairs and the council grants process.
Responsive engineers
No regional dispatch. Our engineers live locally — most call-outs answered same day.
Personal service
You'll deal with the same small team from survey to aftercare — not a different name each time.
No call centres
Ring the office and a real person answers — usually the same one who'll arrange your survey.
Tailored recommendations
Straight, curved, rental — we recommend what fits your situation, not what's in stock.
Support after installation
Servicing, repairs, removals and upgrades — we look after your stairlift for its whole working life.
Our customer journey
From your first enquiry to long-term aftercare — what to expect, step by step.
- 1
Initial Enquiry
Call, email or use our form. A friendly local team member answers your questions and books a survey.
- 2
Free Home Survey
An engineer visits your home, measures your stairs and listens to what you need. No charge, no obligation.
- 3
Recommendations
We explain the options — straight, curved, rental — and what each would mean for your home.
- 4
Fixed Written Quotation
A clear, itemised quote with VAT relief applied where eligible. No deposits required to think it over.
- 5
Professional Installation
Most installations completed in a single visit. Clean, tidy, fully tested and demonstrated to you and your family.
- 6
Aftercare
Annual servicing, breakdown support, emergency call-outs and friendly advice for as long as you own the lift.
Our standards
The things we get right on every job, every time.
Professional workmanship
Every rail fitted level, every fixing tested, every wire tidied away.
Clean and tidy installations
Dust sheets down, tools off the carpet, hoover out before we leave.
Respect for your home
Shoes off if you prefer, polite engineers, no smoking, no loud radios.
Punctuality
We give you an arrival window and we call ahead if traffic delays us.
Clear communication
Plain English, no jargon, all paperwork explained before you sign.
Safety
Full commissioning checks, weight-tested, safety sensors verified, demonstrated to you in person.
Quality and safety
Installed to manufacturer guidance
Every stairlift is installed strictly to the manufacturer's specification and to BS EN 81-40 accessibility standards. Rails are levelled, fixings torque-checked and the drive unit commissioned before the lift is ever handed over.
Full safety testing
Weight-test, swivel-test, sensor-test, key-switch test and battery test on every installation. We weight-test up to your declared user weight and document the result.
In-person demonstration
We don't leave until you (and a family member if you'd like) have ridden the lift up and down and feel confident using every control, including the emergency stop and battery isolator.
Ongoing support
Annual servicing, breakdown cover and same-day emergency call-outs from local engineers — for as long as you own the lift.
Our service area
We cover Plymouth, the South Hams, West Devon and East Cornwall — from city centre flats to rural farmhouses.
Towns and villages we cover
- Plymouth
- Plympton
- Plymstock
- Ivybridge
- Tavistock
- Saltash
- Liskeard
- Bodmin
- Totnes
- Kingsbridge
What our customers say
"From the first phone call to the engineer leaving, everything was first class. No pressure, fair price, beautiful job."
"Called on Tuesday, surveyed Wednesday, fitted Friday morning. The engineer was polite, tidy and explained everything twice."
"We chose them because they're local. So glad we did — when we needed a call-out one Sunday they came out within the hour."
Recent installations
Ivybridge
Straight Lift
Refurbished Stannah supplied and fitted with full 12-month warranty for under half the new-price.
Liskeard
Short-Term Rental
Six-week hire arranged within 48 hours of hospital discharge — removed free of charge afterwards.
Frequently asked questions
Explore more
Book your free home survey
See for yourself why families across Plymouth, Devon and East Cornwall trust us with their independence. No deposits, no pressure, no obligation — just honest local advice.