Knowledge Centre

Case Studies

Real installations across Plymouth, Devon and Cornwall — the property, the problem and the result.

Plymouth, PL4

Narrow Victorian Stairs in a Plymouth Terrace

Challenge:
Mrs B (78) had stopped using her upstairs bathroom after a fall on her steep Victorian staircase, which was only 720mm wide.
Property:
Two-bed Victorian terrace, straight stairs
Installed:
slim-line straight stairlift with manual swivel and power footrest
Outcome:
Mrs B is back using her upstairs bathroom and bedroom every day. Her daughter no longer needs to call in twice a day to help her.
"I was nervous about having anyone do work in the house but they were lovely — quick, tidy and patient explaining everything."

Saltash, PL12

Curved Rail Around a Half-Landing in Saltash

Challenge:
Mr & Mrs T needed a stairlift around a 90° half-landing after Mr T's hip surgery. They wanted a permanent solution, not a rental.
Property:
1980s detached, half-landing staircase
Installed:
New Handicare 1100 curved stairlift with power swivel and power-folding rail
Outcome:
Mr T was back on his own upstairs the same evening. The couple have since recommended us to two neighbours.
"Everything they promised, they did — and the price on the day was exactly the price on the quote."

Plymstock, PL9

Short-Term Rental After Knee Surgery in Plymstock

Challenge:
Mr H needed help for around 12 weeks while recovering from a knee replacement. He didn't want to buy a stairlift for short-term use.
Property:
Modern semi-detached, straight stairs
Installed:
Rental straight stairlift, installed Monday, removed 14 weeks later
Outcome:
Mr H recovered at home with no falls and the lift was removed cleanly when no longer needed.
"Brilliant from start to finish. Lifesavers, honestly."

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